Shipping policy
Shipping Policy
Last Updated: September 16, 2026
At Elmoriva, we work to provide dependable shipping services for every customer.
Order Processing
Orders are usually processed within:
1-3 business days
after payment confirmation.
Delivery Time
Delivery times depend on:
- Shipping destination
- Carrier availability
- Selected shipping method
Tracking information will be provided after shipment.
Shipping Address Accuracy
Customers are responsible for providing correct shipping information.
We are not responsible for delays caused by:
- Incorrect addresses
- Customs processing
- Carrier delays
- Unforeseen events
Lost Packages
If your package appears delayed or lost, please contact:
Email:
mouse@elmoriva.store
Our team will assist with shipment investigation.